Terms and Conditions – Terms of Use

Terms of Use

By accessing and using this site, you agree that you have a duty to read these Terms and Conditions, that you have done so, and that you accept these Terms and Conditions in full, including, without limitation, Warranty Disclaimer and Limitation of Liability set forth further below. Furthermore, you understand and accept that you are precluded from using lack of reading as a defense against all remedies contained herein. If you disagree with any part of these Terms and Conditions, please do not use this website.


These Terms and Conditions are subject to change by Naturally Well at any time in its discretion. Your use of this site, including any product order, after any such changes are implemented constitutes your acknowledgment and acceptance of the changes. Please regularly review these Terms and Conditions.

Access to this Site

In order to make an account on our website and purchase the products we sell on the said website, you must be eighteen (18) years or older. People who are younger than eighteen (18) are not allowed to access this website for any reason. This means that when you decide to visit and use this website and agree to the Terms and Conditions, you’re stating that you’re eighteen (years) old or older. As there are clear age restrictions to using this website, no information obtained by this site falls within the Child Online Privacy Act (COPA) and is not monitored.

In order to use, register and visit this website as well as get more information about the products we offer, you’ll be required to leave certain personal information and details. All the info you provide at Naturally Well should be true, accurate, current and complete. In case you provide untrue or inaccurate information, or Naturally Well suspects you doing so, we reserve the right to terminate your account and even refuse any future use of our website. Account information and certain other information about you are subject to the terms of our Privacy Policy.

Once you provide the necessary account information and complete the registration process, you can expect to receive a password and account designation. By doing this, you agree that the security and use of your account is your sole responsibility. You will take responsibility for the confidentiality of your password and account info, your account activities, and even charges from unauthorized use of your account. You also agree that you’ll contact us at Naturally Well the moment you suspect any unauthorized activity under your account or possible security breach.

Use of this Site

You agree to use our website only for lawful purposes. Any kind of on-site harassment, including emails, chats and the use of obscene or abusive language, is forbidden. Impersonating others, be it Naturally Well members, hosts, representatives, or other visitors/members to our site, etc., is absolutely prohibited. You may not upload to, post, distribute, or otherwise publish or transmit through this site any content or material of any kind which is unlawful, fraudulent, libelous, defamatory, obscene, profane, threatening, derogatory, invasive of privacy or publicity rights, abusive, illegal, or which we otherwise deem objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any applicable local, state, national, or international law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

You may access and use this website for purposes expressly permitted by Naturally Well. You can’t use it for anything else, and this includes commercial purposes (co-branding, framing, or hyperlinks) unless you have a written permission from an authorized Naturally Well representative. Essentially, co-branding includes name display, the use of logo, trade name, trademark as well as all other distribution means that would indicate that the other party has the right to do so, and further distribute, publish, display this website or the content through this website – which they do not.

Website and Medical Information Disclaimer

Even though Naturally Well website contains information about health, diet and supplements, it’s paramount that you don’t take this information as actual health advice. Proper health advice is something only a healthcare professional can provide you with. The information on health, diet and supplements you can find on this website are not a substitute for professional medical advice. If you have any questions or concerns about your health or medical condition, please always seek professional medical advice.

The general information and content on this website are provided “AS IS” without any representations or warranties of any kind, express or implied. Naturally Well makes no representations or warranties whatsoever in relation to the health information on this website.

If you’re worried about your health or certain medical condition, you should never neglect or delay the need to ask for professional medical advice and/or treatment. You should also never discontinue your treatment prescribed by a healthcare professional without consulting them first. Regardless of what kind of helpful information in regards to health, diet and supplements you find on the Company’s website or hear from the Company’s representative, you should never mistake that information for a professional medical advice, diagnosis or treatment. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure or prevent any disease.

Neither the Company nor its representatives are providing any medical advice, and none should be inferred, from any ideas, suggestions, testimonials or other information set forth on this website or in other Company materials or provided over the phone or in email correspondence. All of the information on this website, whether historical in nature or forward-looking, speaks only as of the date the information is posted on this site, and Naturally Well does not undertake any obligation to update such information after it is posted or to remove such information from this site if it is not or no longer accurate or complete.


This website may contain links to third-party websites. Naturally Well is not sponsored by or sponsors/endorses any of these third-party sites. These hyperlinks are used only as a convenience. Therefore, the Company is not responsible for the content visitors may find on these third-party websites, and it also cannot guarantee the validity of these websites. The decision to visit or use information provided on these websites is solely your responsibility.

Naturally Well has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Naturally Well. Still, Naturally Well seeks to protect the integrity of its website and therefore requests any feedback on sites to which it links, including if a specific link does not work.


You agree to indemnify, defend and hold harmless Naturally Well, its subsidiaries, affiliates, officers, directors, employees, agents, suppliers, contractors, licensors, and service and content providers (hereinafter known as the “Indemnified Parties”) from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms and Conditions or any activity related to your account (including negligent or wrongful conduct) by you or any person accessing the site using your account. You also agree to indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from this site.

Limitation on Liability

In no event shall any indemnified parties be liable for any actual, consequential, incidental, direct, indirect, punitive, exemplary, special, or other damages, including without limitation loss of revenue or income, profits, value or use, pain and suffering, or similar damages, even if the company has been advised of the possibility of such damages. No person is authorized on behalf of Naturally Well to give any other representations, or to modify or extend the limited warranties provided on this website, or to assume any other liability in connection with this website or the products offered for sales by Naturally Well. In no event shall the collective or total liability of the indemnified parties to any party for any claim (regardless of the form of action, whether in contract, warranty, tort or otherwise, excluding willful misconduct or gross negligence) exceed the price paid for the product or service which gives rise to such claim.

Naturally Well shall not, under any circumstances, be liable for any use of, or the inability to use, the materials on this site.

Applicable law may restrict the use or extent of limitations or exclusions to liability for incidental or consequential damages, so the foregoing limitations and exclusions may not apply in full to you. Nonetheless, in no event will Naturally Well’s liability for products purchased from this site exceed the price paid for such products, including any shipping and handling charges.

Tetrahydrocannabinol Disclaimer

Most of the industrial-hemp products contain a naturally occurring trace of tetrahydrocannabinol (THC), and Naturally Well’s industrial-hemp products are no different. However, as the federal regulations state, the amount of THC in our products NEVER exceeds the 0.3% concentration by weight. It’s important to mention that it’s highly unlikely for anyone to fail a drug test when using our products, but a slight chance still exists and should be taken into account depending on the situation. In the end, the amount of industrial-hemp products you use as well as the rules and policies different companies have when the drug test is concerned may all affect the result of your drug test when using these products. By agreeing to these Terms and Conditions and placing an order with us, you are indicating that you understand that failing a drug test is a possibility when using industrial hemp products, and that you waive the right to make a claim against Naturally Well for any matters related to any drug test you take or the results of any such drug test, including the loss of employment or any employment opportunity or the imposition of a civil or criminal penalty.

Local Jurisdictions/Buyer’s Compliance with Applicable Laws

Naturally Well doesn’t falsely claim that the products one can purchase through this website are going to be available or appropriate in every single jurisdiction, even though the site itself may be accessed in it. To the best of Naturally Well’s knowledge, it operates legally under both state and federal law in the United States; however, it is impossible for the Company to be aware of the laws and regulations of all local jurisdictions relating to industrial hemp-derived products, and the Company holds no responsibility for any legal matters caused by such local regulations.

You are solely responsible for compliance with any laws governing the purchase and use of the products available through Naturally Well’s website or a website linked to Naturally Well’s website. IT IS YOUR RESPONSIBILITY AS THE PURCHASER AND/OR USER, NOT NATURALLY WELL’S, TO ASCERTAIN AND OBEY ALL APPLICABLE LOCAL, STATE, AND FEDERAL LAWS REGARDING THE POSSESSION AND USE OF ANY ITEM OR PRODUCT OFFERED BY NATURALLY WELL OR BY A WEBSITE LINKED TO NATURALLY WELL’S WEBSITE. IF YOU ARE UNSURE, PLEASE CONTACT YOUR LOCAL OR STATE AUTHORITIES BEFORE PLACING AN ORDER. BY PLACING AN ORDER, YOU INDICATE THAT YOU UNDERSTAND AND AGREE it is your sole responsibility as buyer to determine if industrial hemp derived products are legal according to the laws that apply to you and represent and warrant that you have read this disclaimer and that all products purchased will be used in a lawful manner and that you are of legal age to purchase and use such products.

You understand and agree that the limitations on liability set forth above apply to the foregoing.

Warranty Disclaimer

This site and, except as provided in the following sentence, the materials, and products offered on this site are provided “as is” and without warranties of any kind, whether express or implied. Naturally Well warrants that all Naturally Well products purchased on this site, at the time of shipment, will not be adulterated, and will contain the ingredients specified for the products as labeled.

Naturally Well makes no warranty with respect to products, services or this website that is not set forth in writing in these terms and conditions, and specifically disclaims and excludes, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, any and all other representations and warranties of any kind, express or implied, arising by operation of law or otherwise, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose. The remedies provided in these terms and conditions are exclusive, and Naturally Well expressly and specifically disclaims, and customer irrevocably waives the right to seek, all other remedies.

Naturally Well does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Naturally Well does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

Some states restrict the use or extent of limitations or exclusions regarding warranties, so the foregoing limitations may not apply in full to you.


When it comes to delivering a notice to you as a visitor/user of our website, Naturally Well will try to post the notice on the website. If this is not the case, Naturally Well will try to deliver the notice via your provided email address or other reliable methods according to Naturally Well.

Governing Law; Jurisdiction

These Terms and Conditions and your use of this site shall be governed in all respects by the laws of the state of Colorado, United States of America, without regard to choice of law provisions, and not by the 1980 United Nations Convention on contracts for the international sale of goods. You agree that personal jurisdiction and venue in any legal proceeding directly or indirectly arising out of or relating to this site or these Terms and Conditions (including but not limited to the purchase of Naturally Well products) shall be exclusively in the state and federal courts located in Colorado, and you waive any right to object to the laying of venue in such courts and the right to claim inconvenient forum. Any cause of action or claim you may have with respect to this site (including but not limited to the purchase of Naturally Well products) must be commenced within one (1) year after the claim or cause of action accrues. Naturally Well’s failure to insist upon or enforce strict performance of any provision of these Terms and Conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these Terms and Conditions.

If any part of these Terms and Conditions is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions.

Prices and Taxes

All prices listed on Naturally Well website for products and services don’t include shipping charges or applicable value-added, sales, use, excise, transfer, transport, or other tax, tariff or duty of any sort imposed by any government authority (“Taxes”). If you decide to purchase from us, you are the only one responsible for any additional charges.

Product Availability; Orders

All website purchases depend on product availability. Naturally Well has the right to limit or cancel the amount of product/product itself offered on our website as well as the right to limit or cancel the product purchase to any person, household or jurisdiction. If we are under impression that the made order is false or fraudulent, we will notify the relevant authorities. Also, Naturally Well can refuse orders if need be.

Payment methods

Customers who want to purchase our products online, through our website, can do so by using different payment methods such as Visa, Mastercard and 70+ cryptocurrencies. In case of unsuccessfully settled payment, Naturally Well has the right to cancel your order. Customers can expect their orders shipped only after the payment is successfully settled. Depending on your geographical location and payment method, you may be required to pay additional fees such as a processing fee, foreign exchange/translation fee, etc. and Naturally Well is not responsible for these fees. Naturally Well is not responsible for any charges, errors or losses that may result from any payment method used by you for the purchase of our products.

Typographical and Inadvertent Errors

In case Naturally Well product is not correctly priced, Naturally Well has the right to refuse or cancel the orders that were made for the said item with the incorrect price, regardless of whether the order was already confirmed and your credit card charged. However, if your credit card has been charged the amount of incorrect price, Naturally Well will issue the same credit amount to your credit card account.

Promotion and Coupon Codes

You cannot use multiple coupon codes at the same time. What’s more, when you purchase items on our website in bulk volume through discounts, you can’t use coupon codes.

Shipping & Delivery

Once the payment is settled and your order received, you may expect the goods you ordered to be shipped within the course of 1-2 business days. In case we are aware of the shipping delay in regards to our own shipping availability, we will do our best to put a notification about this on our website.
We ship through US Postal Service, and packages can be tracked through their website.

Customers can expect delivery within 2-3 business days. Also, it’s important to mention that Naturally Well orders require a signature upon delivery when the order values $250+. Our website cannot process any requests for overnight shipping or courier service but if you have a need for these it’s best to make your order via phone, as we can accommodate your request in this case.

Unless otherwise expressly agreed in writing, TIME IS NOT OF THE ESSENCE, and any delivery date requested or provided is an estimate only. Naturally Well is not responsible for delays or for non-performance resulting from causes beyond its reasonable control, including acts of any government or acts of God.

Unless otherwise noted on this website, delivery of products is FCA (Incoterms (2010), the international rules for the interpretation of trade terms of the International Chamber of Commerce) Naturally Well’s facility where the products you order are located at the time of shipment. This means that you will be charged for the cost of shipping, and title and risk of loss will pass to you upon Naturally Well’s delivery of the products you order to the U.S. postal service or courier service.

International Sales

We are not currently accepting any new customers outside of the U.S. All international sales are subject to all applicable US and foreign export controls, and by placing an order through this website, you affirm that you will comply with all applicable export controls and regulations. You will be the importer or exporter of record and are responsible for all required licenses, permits, and authorizations. Customs and import duties, which vary from country to country, may apply to international sales and are the responsibility of the recipient of your order.

Returns/Refunds Policy

In case you feel the need to return the goods you ordered from Naturally Well, you have 30 days from the date of purchase to start the process. Please contact us at this phone number 1-888-414-9991 or the following email address info@naturallywell.com in order to get a representative from our Customer Care to assist you.

It’s important to mention that you do not qualify for a return based on your taste only. Also, returns/exchanges are limited to ONE per customer. In order to qualify for the refund, you purchase has to be less than $110. We typically process approved return/refund requests within 1-2 business days.

If your product was purchased through a Naturally Well distributor or retailer, you will need to go back to your original purchase location for any return or exchange.

Lost Packages

In case the order gets lost during the transit, which is something that occurs rarely, Naturally Well won’t be responsible for the loss if the tracking information shows that the parcel was “delivered”. This means that the US Postal Service or the courier successfully delivered the package to the specified address. When the order gets delivered to the wrong address, but the customer who made the order entered that address on our website, the customer is solely responsible for the order’s re-shipping cost. If the order gets returned to Naturally Well, we will then re-ship it back to you. Therefore, we strongly recommend that our customers recheck the address information they leave for the order shipping, as making a mistake, in this case, can cause serious delays in the delivery. If you plan to order by phone, we will read the address as well as other relevant information you provided back to you aloud so that you can check whether everything is accurate.

Product Defects & Damaged Packages

Once the tracking information says that the parcel is delivered, you have 3 days to contact us in order to report any type of defect with the product or the package. After the post-delivery three days are up, Naturally Well assumes that everything was in the perfect order with your package.

Your Consent

When you decide to use our website, you automatically give your consent for Naturally Well to collect your information and use it as necessary. In case we have to change our privacy policy, we will update the changes on this page, so that you always know what type of info we collect, how we use it, and the situations when we may disclose it.

Please read this disclaimer carefully.

(a) Information and Content

You should never solely rely on content you can find on this website without checking other more independent sources as well, as the content and information contained on this site are meant as just general information, and don’t have any legal, financial or in any other way professional advice.

(b) No Warranties or Representations

Naturally Well offers no warranty or representation in regards to quality, currency, accuracy, reliability, completeness, fitness or performance when it comes to the information and content of this website, as well as the linked pages, aside from the extent implied by law. Essentially, Naturally Well does not claim that information or content on this website, or the facilities that make it available, will not cause any kind of damage, viruses, errors, uninterrupted site visits or other potential defects. Naturally Well is not liable (whether in contract, negligence or otherwise) for any potential loss/damage that may occur upon using the information and content available on this website – to the maximum permitted by law.

(c) Links

We at Naturally Well hold no responsibility for any information or content you may find on other websites you can access through the links on our website. Naturally Well is not sponsored by or sponsors/endorses any of these websites. Links to them are used only as a convenience.

(d) Copyright

The subject matter on Naturally Well, and content accessible on our website is subject to copyright protection. Any other use or reproduction of Naturally Well copyright material will require direct permission from Naturally Well. For an obtained permission, it will still be necessary for the copyright owner’s name to be acknowledged and material quoted accordingly. Unless otherwise stated, Naturally Well does not warrant or represent that the information on other websites does not intentionally infringe the intellectual property rights of any person anywhere in the world.

There are plenty of sources such as product manufacturers, vendors, news outlets, search engines, etc., that Naturally Well receives product info and images, as well as other information from, for our own website. If you notice any copyright material on our website please let us know so that we can remove it from the site.

(e) Pricing

Naturally Well has the right to change and correct any pricing errors at any time. In case we actually spot a pricing error, we will do our best to notify the customers about it. If a pricing error is determined, Naturally Well will notify the customer of the pricing discrepancy and will determine a resolution at that time.

(f) Refund Policy

In case you’re not satisfied with your purchase, you have the right to complain and request a refund within the 30 days of purchase.

Terms And Agreements

Your decision to use Naturally Well website means that you agreed to and are now bound by our terms. We reserve the right to modify or delete portions of the terms occasionally, and it is your responsibility to check this page for changes and information.